How Do I Reset the Customer Counter?


When generating new customers in ESC you'll notice that their ID numbers are automatically assigned to the new record.  ESC also provides you with the ability to change the starting point of these ID numbers.  To change the starting point of your customer numbers, head to Customer Info → Set Customer Counter.  

Enter the new beginning number and then click OK.  

**Never change this number to one previous than the current number.  This could cause ESC to recall previous records, rather than creating new ones and assigning an available ID.

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