Description of Error:
When attempting to install the ESC Connections Server the following error appears:
Error 1001. Source ESC Connections Server already exists on the local computer.
After clicking OK to the error, the installation rolls back and indicates a failure to install.
Cause of Error:
This error is caused by a previous installation of the ESC Connections Server that was not removed properly.
Go to the Windows Control Panel and select Programs and Features. Locate the ESC Connections Server in your list of programs, right-click on it and select Uninstall. Once the ESC Connections Server has been removed, you may proceed with the installation.
If for any reason, the ESC Connections Server fails to uninstall properly, a registry cleaner (such as CCleaner) may be used to remove it completely.
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