Description of Error:
When attempting to install the ESC Connections Server the following error appears:
Error 1001. Source ESC Connections Server already exists on the local computer.
After clicking OK to the error, the installation rolls back and indicates a failure to install.
Cause of Error:
This error is caused by a previous installation of the ESC Connections Server that was not removed properly.
Resolution:
Go to the Windows Control Panel and select Programs and Features. Locate the ESC Connections Server in your list of programs, right-click on it and select Uninstall. Once the ESC Connections Server has been removed, you may proceed with the installation.
Additional Information:
If for any reason, the ESC Connections Server fails to uninstall properly, a registry cleaner (such as CCleaner) may be used to remove it completely.
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