Description of Error:
When using the Peachtree integration with ESC, you may receive the following error:
Peachtree is currently in a state that prevents integration. Please exit from the screen that is causing the problem in Peachtree, then click OK.
Cause of Error:
When a user is in certain screens in Peachtree, all third party applications are bared from interfacing with it. Most of the screens that do this put Peachtree in a special mode. While Peachtree is in this mode it is not even possible to enter new customers directly into Peachtree (not that you would want to).
Resolution:
Get out of the screen causing this in Peachtree. The integration will resume working again immediately afterward.
Additional Information:
The following screens are known to cause this issue, but there may be others that also will halt integration:
- The Options screen of any report.
- Payroll Settings
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